Senior computer skills

Am I supposed to laugh at myself?

From My InBox:             

Tech  support:    What kind of computer do you  have?

Customer:           A white one...

Tech support:     Click on the 'my computer' icon on to the  left of the screen.

Customer:           Your  left or my left?

  

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Customer:    Hi, good afternoon, this is Martha, I can't print. Every time I try, it  says 'can't find printer'.

I've even lifted the  printer and placed it in front of the monitor, but the  computer still says he can't find  it..

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Customer:         My keyboard  is not working anymore.

Tech  support:   Are you sure it's plugged  into the  computer?

Customer:          No. I can't get behind the computer.

Tech  support:   Pick up your keyboard and  walk 10 paces  back.

Customer:           OK

Tech  support:   Did the keyboard come with  you?

Customer:           Yes

Tech support:   That means the keyboard  is not plugged  in.

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Customer:            I can't get on the Internet.

Tech  support:     Are you sure you  used the right  password?

Customer:            Yes, I'm sure. I saw my colleague do  it.

Tech   support:   Can you tell me what the  password  was?

Customer:           Five dots.

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Tech   support: What anti-virus program do you  use?

Customer:          Netscape.

Tech  support:   That's not an anti-virus  program.

Customer:          Oh, sorry... Internet Explorer..

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Customer:     I have a huge problem.  A friend has placed a screen saver on my  computer, but every time I move the mouse, it  disappears.

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Tech  support:    How may I help  you?

Customer:           I'm writing my first email.

Tech  support:   OK, and what seems to be the  problem?

Customer:          Well, I have the letter 'a' in the address, but how do I get the little  circle around it?

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This one and the  next   are our personal  favorites!  

A woman customer  called the Canon help desk with a problem with her  printer.

Tech  support:    Are you running it  under  windows?

Customer:   'No, my desk is next to the door, but that is a good  point.

The man sitting in the cubicle next to me  is under a window, and his printer is working  fine.'

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And last but      not least!  

Tech   support:    'Okay Bob, let's  press  the control and escape keys at the same time.

That  brings up a task list in the middle of the screen.  Now type the  letter 'P' to bring up the Program  Manager.'

Customer:          I don't have a P.

Tech   support: On your keyboard,  Bob.

Customer:          What do you mean?

Tech  support:     'P'.....on your  keyboard,  Bob.

Customer: I'M  NOT GOING TO DO  THAT