Please be informed that each Touch 'n Go card has a lifespan of 10 years from the issuance date. In your case, the card was bought in September 1998 and will expire soon. To avoid untoward incident, we advise you to replace the card at any Touch 'n Go Sales and Reload Counters before August 2008 and it is free of charge. Please bring the card to the following counters :
1) PLUS EXPRESSWAY · Kedah : Alor Setar (U), Sg Petani (S) · P.Pinang : Jawi, Juru, Sg Dua, Penang Bridge Sdn. Bhd. · Perak : Bidor, Bkt Tambun (S), Ipoh (S), Jelapang, Taiping (U) · Selangor : Kajang, OBR Sg Buloh, Batu Tiga, Sg Besi, Sg Rasau, Subang, USJ, Seafield, KLIA · Kuala Lumpur : Damansara, Jln Duta, Kota Damansara · N.Sembilan : Bdr Baru Nilai, Senawang · Melaka : Ayer Keroh, OBR Ayer Keroh · Johor : Ayer Hitam, Kempas, Skudai, Yong Peng (U), Lima Kedai, Tmn Perling, Tg Kupang 7.30 am to 7.30 pm, Mondays to Sundays (including Public Holidays).
2) RSSB POS : Head Office - Faber Towers Taman Desa KL 8.30 am to 5.00 pm Mondays to Fridays 8.30 am to 1.00 pm Saturdays
3) KL SENTRAL HUB : 10.00 am to 8.00 pm Mondays to Fridays, 10.00 am to 3.00 pm Saturdays.
We hope we have addressed your concern adequately and thank you for you support.
If you have any queries, please do not hesitate to contact our Touch 'n Go Careline Centre at 03-7628 5115 (7.30am to 7.30pm : Monday to Sunday).. We will be glad to assist you.
Kind Regards,
SHAHRIZAN MD. PADZIL
Executive - Touch 'n Go Customer Response Centre
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